Move Your xe55 Balance Back to Your Wallet
Withdrawals go to whichever wallet you used to deposit — bKash, Nagad or Rocket. Head to the Cashier tab and select Withdraw. Enter the amount you want to move and the wallet number where it should land. If your account has not been verified yet, you will be prompted to complete that step first — it keeps your wallet and your xe55
balance linked securely. After submission, the request enters our processing queue. We do not publish a fixed processing window, but you can check the status any time inside your transaction history.
- Go to Withdraw — Open the Cashier tab and select Withdraw. Your linked wallet options — bKash, Nagad, Rocket — appear based on your deposit history.
- Enter the amount and wallet number — Type the amount you want to withdraw and confirm the wallet number. Double-check the digits before submitting to avoid any mismatch.
- Complete verification if prompted — If your account requires verification before the first withdrawal, the page will guide you through the documents needed.
- Track your request — After submission, the withdrawal appears in your transaction history with a status label. Contact support if the status does not update.